Terms & conditions

 

If you have any questions, or would like to discuss the different trips that are of interested to you with a representative of our company, please call us at 416-736-0937. A member of our staff will be happy to assist you.

Office hours:

Monday-Friday 10 a.m. - 16 p.m.

Saturday: closed

Sunday: closed

Holiday hours:  Closed

Daily Tours

Methods of payment:

-Cash (we accept Canadian $)

-Debit card

-Credit card (Visa, MC)

All payments can be made in our office located at: 7851 Dufferin Street, Unit 202, Concord, ON, ON L4K 1R6

Please note that all our day trips are in Canadian dollars. All daily  trips depart from Steeles Ave & Dufferin St .near Starbucks (2081 Steeles Ave W, Toronto, ON M3J 3N3)

Cancellation or late arrival on the day of departure is non refundable.

 

Bus Tours

Methods of payment:

-Cash (we accept Canadian $)

-Debit card

-Credit card (Visa, MC) on-line

-Cheque (all cheques must be payable to “II Tours Ltd”)

*When mailing a cheque, please indicate the last name of the client/tourist, the name and date of the tour for which the payment is being made.

All payments can be made in our office located at: 7851 Dufferin St, Concord, ON L4K 1R6

A deposit of $200 per person is required at the time of booking a bus tour. The deposit is 100% non-refundable forty five (45) days prior to the commencement of the tour. All quotations are in Canadian dollars.

Final payment of the tour must be made 45 days prior to the date of departure and is non-refundable.

The seats on the bus are assigned as per the full payment date.

Your receipt indicating full payment is your "boarding pass" and must be shown to the attendant, on the day of the tour, before boarding the bus.

It is the tourist/client responsibility to be on time on the date of departure. No refund will be given for late arrival or no-show.

 

It is the tourist/client full responsibility to obtain and bring all required documents (passport, visa etc) when travelling to another country and/or for simple identification purpose.

If a tourist/client decide to discontinue or end his/her trip for any reasons, it is or will be the responsibility of this person to find alternate lodging and/or transportation. No refund or partial refund will be provided under any circumstances.

During the tour, if a client/tourist becomes obnoxious, the organizer has the right to refuse further service including transportation and lodging to that person(s) and no refund will be provided.

Irina International Tours (II Tours) reserved the right to cancel any of its tours within a two weeks notice due to unforeseen circumstances.

If a tour is cancelled by Irina International Tours (II Tours) before the agreed date of departure for reasons not arising from Force Majeure of the fault or negligence of or within the reasonable control of the Client, the Client shall have the choice of:

(a) accepting from Irina International Tours (II Tours) a substitute tour product of equivalent or superior value, where such substitute is reasonably available; or

(b) accepting from Irina International Tours (II  Tours) a substitute tour of lower value if no tour of equivalent or superior value is reasonably available, and to recover from Irina International Tours (II Tours) the difference in price between the price of the tour originally purchased and that of the substitute tour; or

(c) accepting from Irina International Tours (II Tours) a full refund of all monies paid for the cancel tour.

 

General Information

Hotels: 3* & 4 * hotels normally offer standard rooms with two beds or queen size bed.

Discounts:

a) If one adult travelling with on child (under 12 years of age) and sharing the same room, a discount of $20 will apply against the basic tour price. If there is one adult and two children (under 12 years of age) sharing the same room, each child will receive a discount of $50 off the regular tour price.

(b) If there are three (3) adults sharing the same room, each adult will get a discount of $ 20 off the regular tour price.  If there are two adults and one child (under to 12 years of age) sharing the same room, the child will receive a discount of $100 off the regular tour price.

(c) If there are four (4) adults who wish to share the same room, each adult will get a $ 30 discount from the regular tour price.

(d) Single Room can be requested and if available a single supplement will apply. The supplement will vary according to the time of season, the hotel and the length of the tour.   

All bus tours depart from 1 Promenade Circle (Bathurst St. & Centre St.) -  T&T Supermarket

Price is based on double occupancy.

Travel insurance is strongly recommended.

 

 

Overseas tours

Methods of payment:

- Cash (we accept Canadian $, US$)

- Debit card

- Credit card (Visa, MC)

- Cheque: all cheques must be payable to “II Tours Ltd” at least one month prior to departure.

* When mailing a cheque, please indicate the last name of the client/tourist, the name and date of the tour for which the payment is being made.

All payments can be made in our office located at: 7851 Dufferin Street, Unit 202, Concord, ON, ON L4K 1R6

Deposit

A deposit of $300 per person is required at the time of booking a tour.

We can book your airline flight(s) only after receiving confirmation of the land portion.

Final payment for the tour must be made 60-90 days prior to the date of departure and in non-refundable.

Travel Insurance

I.I. Tours Ltd. strongly recommends the purchase of travel insurance, medical, cancellation and interruption. IITours Ltd is not liable for any medical tour cancellation and flight interruption(s) that  may occurred during any tours.IITours Ltd is not liable for  the interruption of any tours due to a circumstance caused by force majeure.

It is  the client/tourist full responsibility to obtain and  bring all required documents (passport, visa etc) when traveling to another country.When traveling to most International Countries, your passport  must be valid for at least another six(6) months upon your return  flights.The same rule is also applicable for a visa.

In order to obtain a visa, IITours Ltd will provide the  necessary supporting documents (cover letter, tour itinerary and flight schedule) that are normally required by the visa office. IITours Ltd shall not be held responsible for the processing and issuance of any visas.

If a tourist/client decide to discontinue or end his/he trip/tour for any reasons, it is or will be the responsibility of this person to find alternate lodging and/or transportation.No refunds or partial refunds will be provided under any circumstances.

During the tour, if a client/tourist becomes obnoxious, the organizer reserve the right to refuse further service including transportation and lodging to that person(s) and no refund will be provided.